It is my goal to provide you with superior customer service throughout your entire loan transaction. I will provide you with all the information you need to make the financial choices that are best for your current situation. I have the experience and knowledge to guide you every step of the way, whether you are purchasing or refinancing your home. I pride myself on being a trustworthy, ethical and reliable mortgage professional that you will feel confident in referring your friends, family and co-workers to for their mortgage needs.” Darcy has over 25 years of experience in mortgage lending with extensive knowledge in all mortgage programs including VA, FHA, Conventional, USDA, Jumbo and HELOC loans. Darcy’s communication skills between all parties of a loan transaction are proven to be superb, every day. Darcy is a Washington Native and a graduate of Western Washington University in Bellingham, WA. She has lived in the same neighborhood in Tacoma for the last 20 years with her husband Matthew and 2 boys, Luke and Nash. In her spare time she enjoys spending time with her family and friends. Darcy also enjoys snowboarding, wakeboarding, kayaking, paddle boarding and spending the summer boating with her family. She also volunteers in her community and is currently the Secretary of the Browns Point Improvement Club Board of Directors.
Our Mission Is A Better Mortgage Experience
LeaderOne’s mission and commitment to you is dedicated to facilitating the dream of homeownership by providing you with Five-Star Service.
We believe in earning your trust by communicating to you the information you need to know, when you need to know it and by offering the right mortgage for your unique financial picture at a competitive and fair price.
Who Is LeaderOne Financial?
LeaderOne Financial Corporation is a revolution in mortgage banking. We are committed to our values of Service, Empowerment, and Accountability.
Our ownership model combines the best of both worlds; a commitment to individual empowerment with the backing of a solid, experienced, and committed team. Our customer experience is a function of our employee experience. Together, we truly can achieve more. Our belief in employee engagement doesn’t have a finish line.
A Culture Of Service, Accountability And Empowerment
We treat our customers with the same courtesy, professionalism and support with which we treat each other.
Service begins with how we interact internally
We seek out ways to make each other look good
We give each other the benefit of the doubt
We show our appreciation
We are all leaders
Everyone on the team is a ‘decision-maker’
We are not afraid of failure, we are concerned about inaction
We are proactive – we Fail Forward
We seek out feedback and ideas
We ask what we can do to help
We are committed to employee development
At the end of the day, we all have the same job description
We hold each other accountable for positivity
We look for ways to do more with less
We own our mistakes, and learn from them
It’s nobody’s fault, and it’s everyone’s responsibility
Over 5,000 Positive Client Reviews
You were very helpful in explaining things that were confusing to me. You were also very patient when I asked the same question more than once! :)
I appreciate the commitment. You did not put our file down until you figured it out. Most people do not go above and beyond, but you did.
You have great patience with explaining everything, and making it easy to understand. I felt you were looking at everything for my best interest, in rates/interest.